Policy Title:  Quality Assurance Policy

Preface:

Universities are seats of higher education dedicated to learning and personal development of their members, sources of expertise in various disciplines and sites for evaluation and application of new knowledge. With globalization and internationalization, the demand for accountability and transparency in higher education has increased. The biggest challenge in this regard, is to ensure that the quality of educational programs offered by a higher educational institution are meeting the local and international standards.

Sohail University has a comprehensive Quality assurance policy along with explicit processes that act as a driver to achieve excellence in higher education.

Objective:

The basic aim and objective of the quality assurance policy is to ensure that relevant and appropriate academic standards are achieved, maintained and continuous efforts are instituted to further enhance the quality of the higher education deliverables. 

Policy Statement:

Sohail University is committed to continual enhancement of quality of education, training, research and service to the community and nation, through firm commitment to its vision and mission.

Some important aspects of this policy are:

  • All the stakeholders are involved as partners in maintaining and enhancing the quality.
  • Processes and practices are systematic, sustainable and transparent.
  • There is regular monitoring and evaluation of all activities in the core areas of teaching /learning, research and service to the public.
  • Decision-making is evidence-based as findings from the previous institutional audits are used to provide future directions and improvements hence closing the feedback loop.
  • Outcomes from quality enhancement and assurance processes are disseminated to the concerned stakeholders.

Scope:

This policy is embedded in the university learning culture and embraces all the institutions/ faculties/centers/departments, students, faculty members and staff and all the teaching learning resources and facilities of Sohail University.

Mechanisms for implementation of QA Policy:

  1. Internal Quality Assurance
  2. External Quality Assurance

Internal Quality Assurance:

QEC undertakes internal Quality Assurance of Academic programs by utilizing Self-Assessment (SA) process and produces Self-Assessment Reports (SAR). These reports provide feedback for enhancing the quality of the programs and present them for review by External Accrediting bodies.

Self-Assessment (SA) process:

Quality Enhancement Cell (QEC) is responsible for planning, coordinating and following up on the self-assessment (SA) activities. Self-Assessment is a two-year cycle and once a program completes its SAR it has to undergo a complete review after every two years.

The steps for SA are as follows:

  1. QEC initiates the SA after seeking permission from the Vice Chancellor’s Office.

  2. Upon receiving the initiation letter the Head of the concerned department (HOD) forms a program team (PT). The PT is responsible for preparing a self-assessment report (SAR) of the program under the guidance of QEC.

  3. The department submits the SAR to QEC through the concerned HOD. QEC reviews the SAR to ensure that it is prepared according to the required format.

  4. The Vice Chancellor approves a program assessment team (AT) in consultation with QEC. The AT comprises of 2-3 faculty members from within or outside the program/university. The AT must have at least one expert in the area of the assessed program.

  5. QEC plans and schedules the AT visit in coordination with the concerned department.

  6. The AT conducts the assessment, submits a report and presents its findings in an exit meeting that is attended by the QEC, HOD/Dean and PT and faculty members.

  7. QEC submits an executive summary on the AT findings to the Vice Chancellor.

  8. The Department prepares and submit an Implementation plan to QEC, based on the AT findings. The plan includes AT findings and the corrective actions to be taken, assignment of responsibility and a time frame for such actions.

  9. QEC follows up on the implementation plan to ensure departments are adhering to the implementation plan. The academic department shall inform the QEC each time a corrective action is implemented. QEC shall review the implementation plan once a semester to assess the progress of implementation.

External Quality Assurance:

External Quality Assurance also known as accreditation is carried out by regulatory/professional bodies at national level to ensure the minimum performance standards of academic programs of Higher Educational Institutions and promotes public confidence that the quality and standards of the award of degrees are enhanced and safeguarded.

QEC supports and facilitates external quality assessment to ensure continuity of the processes of the Quality Assurance and Enhancement. Baseline information provided through internal review of Academic programs helps in setting the standards for external review by peers or accrediting agencies.

Policy Title: Withdrawal Policy

Preface:

A clear withdrawal process provides a structured way to manage and maintain academic standing, offers clarity on deadlines, and helps students make informed decisions about their academic journey. It helps HoDs/ Principals to maintain the record of enrollment. It plays a crucial role in fostering a positive and effective learning environment for all students in the university.

Objective:

The basic objective of this policy to ensure clarity, fairness and support students throughout the process.

Policy For Course Withdrawal:

  1. Students may be allowed to withdraw from a course during 4-6 week of the semester. In such a case the transcript shall record that the student enrolled in the course and withdrew. Consequently, grade W will be awarded to the student which shall have no impact on the calculation of the CGPA of the student. A student withdrawing after the 6th week shall be automatically awarded “F” grade which shall be counted in the GPA and stay on the transcript.
  2. When withdrawing from a course of study, students may be entitled to a refund of Tuition Fee. When their request for a fee refund falls under one of the following categories
    1. Bereavement
    2. Deterioration of Health
    3. Taking care of family members for medical reasons
    4. Legal/Immigration issues
    5. Delay in admission in other Universities
    6. Others (Reasons may be considered of an individual on case to case basis)

The refund amount of Tuition Fee is subject to the following schedule:

Timeline

Percentage of Fee  Refund

Up to 10th day of commencement of classes

100% fee refund

Up to 15th day of commencement of classes

80% fee refund

Up to 20th day of commencement of classes

60% fee refund

Up to 30th day of commencement of classes

50 % fee refund

31st day onwards of commencement of classes

No refund

      3. In case of complete withdrawal of any semester fee will be re- adjusted in accordance with table mentioned in paragraph 3.2. Moreover such withdrawal will not be counted in 7 years limit

Policy For Course Withdrawal:

Students canceling or withdrawing from a program of study may be entitled to a refund of Tuition Fee. Generally, those students will qualify for a refund whose request for a fee refund falls under one of the categories:

  1. Personal Emergencies
  2. Health Reasons
  3. Care of and medical reasons for Family Members
  4. Legal/Immigration Matters
  5. Delay in admission in other Universities
  6. Other (these reasons will be considered on an individual case basis)

Refundable Fee:

Application for a refund of Fee can be made by completing the appropriate form and submitting with proof of payment. Refund will be paid to the student, their parents, guardians, or sponsoring organization.

The refund amount of Tuition Fee is subject to the following schedule

Timeline

Percentage of Fee Refund

Up to 10th day of commencement of classes

100% fee refund (except Admission Fee)

Up to 15th day of commencement of classes

80% refund of Tuition Fee and Security deposit

Up to 20th day of commencement of classes

60% refund of Tuition Fee and Security deposit

Up to 30th day of commencement of classes

50 % refund of Tuition Fee and Security deposit

31st day onwards of commencement of classes

Only Security Deposit

  1. Student may be allowed to switch to a new program of SU from the commencement of new entry only if institution’s, HEC’s and Accreditation body’s policy permit/allows such switch over
  2. In case of grant of permission for switch over (mentioned in paragraph 4.2), the student’s security and admission fee may be adjusted as it was paid in the previous enrollment

Scope:

This policy applies all students enrolled in programs offering in Sohail University

Policy Title: Withdrawal Policy

Preface:

Student attendance is a critical factor in evaluating overall academic performance, as it reflects a student’s engagement throughout the entire program up to the final semester. Regular attendance is essential for academic achievement, personal development, and readiness for professional life. By consistently attending classes, students gain access to lectures, discussions, and various learning experiences, which contribute significantly to their academic success and final outcomes

Objective:

The basic aim and objective of the Attendance Policy is to ensure to promote student engagement, support academic achievement, and ensure compliance with institutional standards.

Policy Statement:

(This policy reflects the guidelines and directives set forth by HEC)

  1. 75% Attendance in classes and laboratory is mandatory. Students are expected to attend all classes, laboratories, tutorials, or other class meetings officially designed for a particular course. Students are expected to complete all quizzes, assignments and exams. Each three-credit hour course will have 48 contact hours (3 hours/ week x 16 teaching weeks = 48 credit hours) in a semester. Every student of the University is required to accomplish 75% of the attendance in both lab and theory classes respectively. A student who fails to meet the minimum requirements of attendance in any course will not be allowed to appear in the End Semester Final Examination for that component of the course.
  2. In courses with Lab, every student studying such course is required to maintain at least 75% of the attendance in lab and 75% in class room lectures, separately. A student who fails to meet the minimum requirements of attendance, either in Lab or in classroom lectures shall not be allowed to appear in the End Semester final examination for that course. Attendance in academic events, such as seminar, lab work, workshop or a skills development program, may be adjusted to cover the shortage in a given course. It is the responsibility of students to constantly monitor and ensure their attendance level.
  3. If a student fails to attend any lecture (without any authorization) during the first four weeks of the commencement of the semester as per the announced schedule, his/her semester registration shall stand cancelled automatically without any notice
  4. In case of late registration/late admission student will be personally responsible for his/her absentees and must fulfil HEC criterion of 75% attendance (The missed classes before late registration/late admission will be counted as absentees)
  5. All leaves, contingencies, religious obligations, medical emergencies and bereavement cases must be covered in 25% absentee limit and would not be condoned at any level to ensure HEC attendance criteria.

Scope:

The Policy applies to every student, enrolled in the academic program offered by the Sohail University